When customers approach us, they mostly come with a specific plan for automating their business / organisation processes, or at times, a rough draft version of it. We then work with them to work out the technical details, sort out the business details, if need be, involve the stakeholders, and come up with the specifications So we help them drill down from the 'generic' to the 'specific'. After more than a decade of churning in with more than 200 customers globally, I came to this convication. Being too specific can be burdensome, unless you are attempting some technically intensive precision-demanding work like say manufacturing rockets, to be honest. I call it the STICKY KARMA You design a specification and get too sticky with it. Is that good? Well, I'm not here to judge. I leave it to you. But will share my thoughts on it. When you become too specific, remember you are becoming very rigid too. You wanna stick to the specification you drafted at the beg...
Passionate about business productivity, sales, marketing efficiency, sales process, CRM, automation